Terms of use
Application
These "Terms of Use and Purchasing Conditions" apply to every use and sale of products or services (hereinafter "Products or Services") carried out a) by the company with "Kyriakos Kotteas and with d.t. "ARGYRO.", Based at 16 Karaoli & Dimitriou, Piraeus, PC 18531, with No. Γ.Ε.ΜΗ. 56236609000, with Tax Identification Number: 057112033 of the Tax Office. Α΄ ΠΕΙΡΑΙΩΣ. through its online store, argyropireas.gr (hereinafter "Online Store") or b) from the physical store of the company and constitute the overall binding agreement between the COMPANY and its customers.

These terms are available in Greek and English. In case of inconsistencies or different interpretations between the different versions, the Greek version prevails.

The COMPANY reserves the right, in its sole discretion, in accordance with applicable laws, to unilaterally change the Terms set forth herein, with immediate effect on all accesses and uses made after such change. Therefore, you regularly verify the Terms, at each access and before each use of the Website.

Intellectual property rights
The website www.argyropireas.gr is the official website of KYRIAKOS KOTTEAS. All content on the websites, posted by KYRIAKOS K, including images, graphics, photographs, drawings, texts, services and products are the intellectual property of the COMPANY and are protected under the relevant provisions of Greek law, European law and international law. . The names, images, logos and insignia that represent the COMPANY and / or its online store and / or third parties contracted with them as well as their products or services, are exclusive trademarks and insignia of the COMPANY and / or www .argyropireas.gr and / or the above third parties and are protected by Greek, EU and international laws on trademarks and industrial and intellectual property and unfair competition.


Shopping by Kyriakos Kotteas. - argyropireas.gr
1. Register or Login
For security reasons of the transactions, the User of the online store (hereinafter "User" or "Customer") before starting the process of submitting his order can register in the online store. To register or connect the User to the online store, only name, invoicing details, mailing address, contact phone and email are required. This information remains strictly confidential. The COMPANY reserves the right to use this information to send updates on new products or offers to its customers or registered users in the online store. If at any time the User wishes to cancel his / her registration in the address list / email, he / she can do so by sending an email to argyropireas@gmail.com in order to request the deletion or change of his / her kept personal data.

2. Order. Submission and Acceptance
2.1 Submitting an online order - Proposal for the purchase of goods
The order of products and / or services is submitted through the online store. Before placing the order (checkout), the Customer receives through a special link knowledge of the terms regarding the sale of products and / or services he wishes to obtain and then selects the activation of a relevant icon (indication) "I have read and accept them Terms and conditions". With this marking, the Customer expressly and unreservedly states that before submitting his order he received in a clear and comprehensible way knowledge of the following information:

i. The main features of the products ordered, as described in the pages of the online store. The Customer must check each relevant feature, before submitting his order, so as not to have any doubts about the features and properties of the ordered products and / or services. The COMPANY has no responsibility in case the Customer failed to be adequately informed about the above.

ii. The ID, address, telephone number, fax number and e-mail address of the COMPANY.

iii. The total price of the products and / or services of the order, including VAT, any other fees and all additional shipping, delivery or mail charges as well as any other costs. When these charges cannot be reasonably calculated in advance, the fact that such additional charges may be required becomes known to the Customer in the text of the order (order form) and the Customer must be informed before placing the order. Additional charges or other costs that were not disclosed to the Customer prior to the submission of the order or in case they could not be calculated during the order were not notified to the Customer by telephone prior to confirmation of receipt of the order, then these are not borne by the Customer without prior notice. his consent. In particular, the listed prices of products and / or services as entered in the online store are the final ones (including the corresponding VAT). The above listed final prices of each product and / or service in the online store do not include shipping costs, which are calculated after the registration of the order based on the choice of shipping method.

iv. The cost of using the means of distance communication for the conclusion of the contract, when it is calculated on the basis of a charge other than the basic tariffs.

v. The means of payment, delivery, execution, but also the deadline within which the COMPANY undertakes to deliver the goods.

vi. Delivery restrictions and means of payment.

vii. The conditions, exceptions, the deadline and the procedures for exercising the right of withdrawal as well as the obligation to charge the Customer with the direct cost of returning the products to the COMPANY, in case of his withdrawal.

viii. In case the Customer exercises the right of withdrawal after having used the service, he must pay a reasonable cost to the COMPANY.

ix. When no right of withdrawal is provided under the Law, the information that the Customer will not have the right of withdrawal or, as the case may be, the circumstances in which the Customer loses the right of withdrawal.

x. The existence of the liability of the COMPANY for real defects and lack of agreed properties in accordance with articles 534 et seq. Of the Civil Code.

xi. Where applicable, the existence and terms of application of Customer Support Services after the sale, after-sales service.

xii. The duration of the contract, where it is applicable, or, if the contract is of indefinite duration or the automatic extension, the conditions for the termination of the contract.

xiii. Where applicable, the minimum duration of the Customer's obligations under the contract.

xiv. Where applicable, the existence and conditions of deposit of money or other financial guarantees (eg advance payment in case of pre-order, etc.) that must be paid or provided by the Customer, whenever the COMPANY so requests.

xv. Where applicable, any typical interoperability of digital content with hardware and software of which the COMPANY is aware or is reasonably expected to be aware.

xvi. Where applicable, the possibility of recourse to an out-of-court grievance and redress mechanism to which the COMPANY belongs, as well as the ways to access it.

xvii. The obligation to pay upon submission of the order.

The shipment of the order to the COMPANY is a proposal for the purchase of the ordered goods and a declaration of acceptance of all the colors described in the order.

2.2 Confirmation of receipt of electronic order - Preparation of sale
The order is not binding on the COMPANY, before the Customer receives the confirmation of the acceptance of the order by the COMPANY, as described below.

The order is considered received by the COMPANY from the moment the Customer receives the relevant update of the order status with the indication "Order Confirmation". Order status updates are displayed on the User's screen and sent by email to the contact email address entered by the User / Customer. The status of the order is constantly updated as and when changes occur during the management of the order. The Customer must check the "Order Confirmation" and immediately inform the COMPANY (no later than 2 hours from the time of receipt of electronic notice marked "Order Registration") in writing for any error, otherwise the information mentioned in the "Confirmation" Order "will be applied in the Sales Contract.

During the processing of each registered order, the stock availability of the products of the order is confirmed. In case the availability or the delivery time differs from the one indicated on the product page, the Customer will receive a relevant information. In particular, the COMPANY and if it ascertains the availability of the product and the absence of any errors in the online store regarding the pricing or price of the products, their characteristics, etc. by e-mail will confirm the acceptance of the order. The above e-mail will explicitly confirm the content of the order, the total price, and the estimated delivery time of the order, as it became known to the Customer before the submission of the order. The order is considered binding and the sale is considered to have been drawn up and creates claims of the contracting parties (Customer - COMPANY) only by sending and receiving the above e-mail with the indication "Your order has been sent" or "Your order is ready" to be received ".

The status of the order is constantly updated as and when changes occur during the management of the Customer's order. The Customer is obliged to check the status of his order and to immediately inform the COMPANY in writing of any error in the order, otherwise the information mentioned in the Order Acceptance Confirmation will be applied to the sales contract.

The Customer also has the opportunity to be informed about the progress of the order, either by phone (tel: 2104178439, or by sending an e-mail (e-mail to: (argyropireas@gmail.com) or electronically by logging in to his account by entering the his personal data in the username and password fields of the following link https://www.argyropireas.gr/login and by selecting "Order History".

Limitations of Liability: In the context of good faith and transactional ethics, the COMPANY is not obliged to accept orders and enter into sales of products and / or services, which due to typographical or computer error, appear in the online store with incorrect price, ie less or greater than applicable for that period. If in order such an error in the price is found only in a part of the ordered products, then the order is valid and executed normally for the other products and is considered unfinished for the products in which the error was found, unless the items in the order are relevant, they are to be used as a whole and operate as a unit with each other and the Customer declares that the partial fulfillment of the order does not serve his needs or interests, so the COMPANY must cancel the entire order.

In case of incorrect shipment of non-ordered products or services, their unconditional receipt or failure to inform the COMPANY and return of products can not be considered as consent, acceptance or declaration of intent to purchase them. In case a refund is requested by the COMPANY and the Customer delays to return these products for more than seven (7) calendar days then this refusal constitutes a statement of intent to purchase the items and the order is considered confirmed and the Customer owes to pay their value.



3. Product availability
The Customer is informed about the availability of the products through indications that are placed on the page of each product or service in the online store. The COMPANY reserves the right to make its products available if they are not available at the time of the order. In this case, the COMPANY reserves the right not to accept the specific order and therefore not to make the sale. Any payments will be returned to the Customer without undue delay, in the same way that the Customer chose to pay for his order. Special cases of availability are the following:

Upon order: The product will be searched in a supplier of the COMPANY and the Customer will receive information about the availability of the product. In this case an advance payment of part of the price may be requested up to full payment depending on the nature of the item.
Pre-ordered: The product is not in the supplier's warehouses but can be ordered with an estimated delivery time. In this case, before placing the order, the Customer is notified of the estimated arrival time of the product. The confirmation of receipt by the COMPANY of the pre-order is only a confirmation that the order has been received with the content mentioned and in no case constitutes acceptance of the order or conclusion of terms (preparation) of sale. In this case an advance payment of part of the price may be requested up to full payment depending on the nature of the item.
Temporarily Not Available: The product has been sold out or canceled or it is not expected to arrive immediately.
The COMPANY notifies the Customer each time the estimated delivery time of the ordered product, depending on the circumstances. However, the COMPANY reserves the right to inform the Customer in case of assistance due to reasons that make the product unavailable or for the possible (new) delivery time if there are reasons for delay in delivery. In this case, if it is deemed that the delay makes the transaction unprofitable for the Customer, the Customer is entitled to unilaterally cancel the order with a written statement (via email at argyropireas@gmail.com). If the order is canceled and thus the contract of sale is terminated, the COMPANY must return, without undue delay, all the money paid to it by the Customer.


Unavailability of part of the order: If the lack of availability concerns only part of the ordered products of the order, the rest of the order is executed normally, unless the products of the order are relevant, and will be used as a whole and the Customer declares that the partial execution of the order does not serve his needs or interests, in which case the COMPANY must cancel the entire order.



4. Delivery of order
4.1. Place of Delivery
Free collection from a physical store: In case the Customer chooses during the submission of his order, collection from the physical store argyropireas.gr, he will receive an electronic information about the estimated time of receipt of his order from the said store (confirmation of receipt). The Customer is obliged to receive his order within six working days after the relevant receipt notice. If the Customer does not receive the product within six (6) working days from the receipt of the notice to be received, the COMPANY reserves the right to withdraw from the sale. To receive the order, the Customer must show the order confirmation (order code). As after the receipt of the products, the responsibility passes to the Customer, the latter must check upon receipt of the products he receives, as upon receipt he confirms that he has correctly received the products of his order.


Delivery to the place specified by the Customer: In case the product is sent to the place chosen by the Customer, the product is delivered to an external partner - carrier and the Customer is informed electronically that the product is ready to be shipped. Shipping costs are calculated based on the Customer's order. Any incorrect registration by the Customer and therefore incorrect calculation of shipping costs is not the responsibility of the COMPANY, but the Customer.

It is noted that the Customer can choose the transport with his own means and costs, however, in this case, the products are transported at his own risk. To receive the order, the Customer will present to the external partner-carrier the confirmation of the order (order code) and the notice for the shipment, as well as an official identity document (such as a police ID card, or passport). Since after the receipt of the products, the responsibility passes to the Customer, the latter must check upon receipt of the products he receives, as upon receipt he confirms that he has correctly received the products of his order. If the Customer does not receive the product after receiving the notice to be sent and despite the relevant notice from the carrier, the COMPANY reserves the right to withdraw from the sale.



4.2 Shipping costs:
Shipping by Courier
In case of shipping with a cooperating courier company, the shipping cost is reimbursed with the order, before it is shipped. Shipping costs depend on the place of delivery, the dimensions and the volume of the order. In the event that the cooperating courier changes the cost and the customer refuses to pay the difference in shipping costs, then the COMPANY is entitled to terminate the sales contract and is obliged to return to the Customer the price received.

Shipping by Shipping
In case of shipment by land, the cost of transport is paid upon receipt.

Once you complete your order, an indicative shipping cost is automatically calculated. These costs are not binding and may be changed by the transport company without prior notice.



4.3 Delivery Time
The delivery time of the sold products and services is determined in the order depending on the availability, is confirmed in the acceptance of the order by the COMPANY, and is at most thirty (30) days from the time of the preparation of the sale, unless otherwise agreed by the parties. confirmed in writing by e-mail.


Force majeure: The COMPANY is not responsible for delays in the execution of the order (including delivery) due to cases that can not be attributed to the fault of the COMPANY or due to force majeure and therefore the COMPANY is entitled to an extension of time for. Examples include strikes, terrorist acts, war, supplier / transportation / production problems, exchange rate fluctuations, government or legislative acts, and natural disasters. If such incidents last more than two (2) months, the contract of sale can be terminated by any party without compensation. If the Customer deems that he no longer has an interest in the execution of the order, he is entitled to terminate the contract of sale and the COMPANY is obliged to reimburse the cost of the products if they return to the headquarters of the COMPANY.



The COMPANY does not assume any responsibility for any delays, for which the company is not responsible. Specifically, in cases where the order is not delivered on the estimated date given by the transport company, as well as in cases of delays due to force majeure. If the customer in any of the above cases wishes a refund, the cost of sending the products, as well as their return to the company's headquarters will be borne.



5. Payment
5.1. Payment by card
In the Online Store we accept Visa and MasterCard cards, as well as prepaid cards. Unfortunately, you can not repay your order in installments. Online purchases are made during your transfer to the respective safe environment of the bank.

5.2. Bank deposit
In the reason of your deposit you must necessarily mention the code of your order so that we can easily locate your payment and confirm your order. Attention: If we do not receive your payment along with the reason for the order within 14 calendar days, your order will be canceled automatically and we will send you a cancellation confirmation email. Your order must be paid in full along with any costs arising from bank bookings. There is no need to send an e-mail with the payment receipt as long as you state your order number in the reason for the deposit.


Any delivered products remain the property of the COMPANY until the final and full payment of the price to it.



6. Right of withdrawal from the distance contracts based on Law 2251/1994 (as amended by K.Y.A. Z1-891 / 2013) - Return of products
The Customer can easily return the products he has purchased from the online store because he changed his mind, within fourteen (14) days of receiving them. The Customer can deliver the products directly to the physical store argyropireas.gr or send them at his own expense to the headquarters of the COMPANY. In any case for online orders, the Customer must before returning the products to contact the Customer Service department of the COMPANY, either by phone (tel: 2104178439, or by sending an e-mail to the e-mail address: argyropireas @ gmail. com), or by filling in the relevant return form that can be found here.In particular, the Customer has the above right to return a product purchased from the online store without stating the reasons, under the following terms and conditions:

(a) Within an exclusive period of fourteen (14) calendar days from the date of conclusion of the service contract (in the case of services) or from the delivery (in the case of products) or the receipt of the order (when the Customer has selected "receipt from the shop")

(b) This withdrawal is unjustified and the Customer must return the product exactly in the excellent condition in which it was received. In particular, the returned product must not have been used, must be in excellent condition ("as new"), as just before its sale, in its complete original packaging (box, nylon, foam, etc.) which should not have tears or damage / deterioration) and with all the contents of the original packaging. In addition, in order for the product to be returned, the original purchase document (retail receipt, invoice) must be presented by the person who originally purchased the product.

(c) The return of the item is accepted, only if the Customer has previously paid any amount charged to the COMPANY for the shipment of the product to him and the shipping costs for its return.

(d) The statement of withdrawal is exercised in writing by completing the relevant form and sending it a) either to the postal address of the COMPANY (16 Karaoli & Dimitriou, Piraeus, 185 31.), or to the email address argyropireas@gmail.com or electronically via of the relevant association and the COMPANY is obliged to confirm in writing the receipt of the withdrawal statement as soon as it receives it.

(e) Following the withdrawal statement, the COMPANY is obliged to return to the Customer the price received. In case of debiting the Customer by credit card, the COMPANY, once it has received the price from the Bank, will be obliged to inform the Bank about the cancellation of the transaction and the Bank will take any action. The COMPANY, following this information, bears no responsibility for the time and manner of execution of the rebuttal, which is regulated by the contract drawn up between the issuing bank and the Customer. In case the Customer had chosen the option "payment in the store", the refund to him will be made from the physical store of the COMPANY.

(f) The refund of the price due to withdrawal to the Customer will be made no later than fourteen (14) working days from the time the COMPANY received proven knowledge of the returned products at its headquarters.

(g) Delivery costs are not refundable.

(h) The Customer is responsible for any reduction in the value of the products resulting from handling that was not necessary to determine the nature, characteristics and operation of the products.

7. Exceptions to the Right of Withdrawal of par. 6
The right of withdrawal from article 4 § 10 of law 2251/1994 does not apply:

In cases where the price of the products has been paid in the physical store argyropireas.gr and in addition, the products have been received from the physical store argyropireas.gr, as the sale is not considered to have been done remotely.
Products that are not suitable for return, for health reasons Products that have been used
When the products delivered have been manufactured according to the specifications set by the customer or have been ordered for the specific customer.
If the price of the products has been set beyond its pricing policy, as stated in the e-shop.
If they have been purchased as part of a current offer or promotion, such as discounted or free shipping.
8. Cancellation - Modification
8.1 Order Cancellation:
If you change your mind you have the right to cancel your order either by calling us at 2104178439 or by sending an e-mail (e-mail to: argyropireas@gmail.com). Necessary information for cancellation is your order number. Our call center is open Monday-Friday from 08: 30-20: 00 and Saturday 08: 30-15: 00.



8.2 Order Modification:
Modification of your order is possible if it has not started processing.

If your order is registered-paid by credit card, bank deposit, to modify it you will need to send an e-mail to argyropireas@gmail.com.

Registered users can withdraw the canceled order from the order history to their account.



9. Seller liability for actual defects or lack of agreed properties
For the products to be returned, it is a necessary condition that they are sent without damage and in perfect condition with their original packaging, within 14 calendar days from the date of receipt. If the returned products do not meet the above conditions, they will be returned to the customer at the recipient's expense.

A return of a product requires the customer to express in writing his willingness to return the product and argyropireas.gr to accept it. Any other return will be denied.

Any replacement action first requires the receipt of the product / products at the address of our headquarters: 16 Karaoli & Dimitriou, Piraeus, 185 31. For all cases the return / replacement of the product / products should be done together with Necessary accompanying documents of the product (s) (eg Return voucher, Retail Receipt).


The return of the products charges the client:
1. When the client has changed his/her mind.
2. When the client has ordered the wrong product.
3. If the client realizes that he/she has no use of the product he/she ordered, after its delivery.
4. When the client does not mention the specific product code.


The return of products is charged to the detriment of Kyriakos Kotteas - argyropireas.gr:
Our company and the transportation companies, with which we cooperate, do our very best for the protection of the products during their transportation. However, there is a chance that some products may break, get damaged or missing.


In all cases, Kyriakos Kotteas undertakes the immediate replacement of the product without any charge. You must fill in the "Return Form" to submit your request for replacement of the product and attach a photo.


The return of the product(s) will be arranged by the company itself, with the charge of argyropireas.gr.


In a case of a refund, the first transportation cost is not refundable.

Returns are not accepted:
When the products have been used.
When the products delivered have been manufactured according to the specifications set by the customer or have been ordered specifically for him.
When the period of 15 calendar days from the day of receipt of the products has passed.


Kyriakos Kotteas - argyropireas.gr does not take any responsibility for any delays, for which the company is not to blame. Specifically, in cases where the order is not delivered on the estimated date given by the transport company, as well as in cases of delays due to force majeure. If the customer in any of the above cases wishes a refund, the cost of sending the products, but also their return to the company's headquarters will be borne.