Privacy Policy
Privacy
PERSONAL DATA PROTECTION POLICY
Privacy Policy of the website www.argyropireas.gr
Our goal is to ensure that you feel safe on our site, so your privacy and the protection of your individual rights are important to us. For this reason, we would like to ask you to carefully read the summary below on how our site works. You can be sure that your data will be processed in a transparent and fair manner and that we will make every effort to handle your data carefully and responsibly.
The following Privacy Policy aims to inform you about the way we use your personal data, complying with the strict requirements of the Greek Law on Data Protection and the requirements of the General Regulation on Data Protection (GPA).
Contact details of the controller and the data protection officer
The person responsible for processing for the purposes of the GBER, other data protection legislation within the EU Member States and other data protection regulations is:
"Kyriakos Kotteas and with d.t. "ARGYRO.", Based at 16 Karaoli & Dimitriou, Piraeus, PC 18531
You can contact the Data Protection Officer at: argyropireas@gmail.com
Personal data processing framework
We collect and use your personal data to the extent necessary to provide you with a functional website, content and services. For example, if you sign up for our site, you sign in to an existing customer account and order products. Your personal data is collected and used only with your consent. An exception to this rule is the case in which prior consent is not possible due to the given circumstances and the processing of the data is allowed by law.
The security of your personal data is a high priority for us. For this reason, we take technical and organizational measures to protect your data stored by us so as to effectively prevent their loss and misuse by third parties. Our employees who are in charge of the processing of personal data in particular are bound by confidentiality obligations and are obliged to comply with them. Your personal data is protected by ensuring that it is transmitted in encrypted form; for example, we use SSL (Secure Host Level) to communicate with your web browser. A padlock will appear in your browser so you can see when an SSL connection is taking place. In order to ensure the protection of your data at all times, the technical security measures are regularly reviewed and adapted to the new technological standards if required. These principles also apply to companies, to which we entrust the processing and use of data in accordance with our instructions.
Purposes of the processing and the legal principles governing the way in which your personal data is processed
We collect, process and use your personal data for the following purposes:
Concluding and executing contracts
Providing newsletters, promotions of ourselves or our partners
Conducting surveys
Marketing activities such as lottery
Customer service and support
Provision of radio and television services, e.g. to process orders for the goods and services we offer online.
We collect, process and use your personal data in accordance with the following legal principles:
Article 6 (1) (a) of the GBER serves as the legal basis for the processing activities for which we obtain your consent for a specific processing purpose.
Article 6 (1) (b) of the GCP stipulates that personal data may be processed for the performance of a contract, e.g. when purchasing a product. This element applies to any processing activity that is necessary to carry out activities during the pre-contractual stage, such as, for example, conducting an investigation into products or services.
Article 6 (1) (c) of the GBER applies in cases where we are bound by an obligation imposed by law, which requires the processing of personal data, such as compliance with tax obligations.
Article 6 (1) (d) of the GBER stipulates that personal data may be processed in order to safeguard your vital interests or those of another natural person.
Article 6 (1) (f) of the GBER applies to our legitimate interests, such as when recruiting service providers (eg delivery services), conducting statistical surveys and analyzes, or recording connection efforts. .
Duration of storage and routine deletion of personal data
We process and store your personal data only for as long as is necessary to fulfill the purpose for which they are stored or for as long as we are required to do so in accordance with law or regulation. Once the purpose ceases to exist or is fulfilled, your personal data will be deleted or restricted. In the event that the data is restricted, it will be deleted as soon as the retention period required by law, statute or contract ceases to prevent such deletion, as long as there is no reason to believe that the deletion jeopardizes your legitimate interests. , provided that such deletion does not require a particularly disproportionate effort due to the specific nature of the storage.
Collection of general data and information (logs)
In accordance with Article 6 (1) (f) of the GBER, our website collects a set of general data and information at each access, which are temporarily stored in a server log. The log file is created as part of the automatic logging performed by the electronic processing system. The following data can be collected:
Website access (date, time and frequency)
The way you came up with the site (landing page, hyperlink, etc.)
The volume of data sent
The browser and version of the browser you are using
The operating system you are using
The ISP you use
The IP address that your ISP assigns to your computer when you connect to the Internet
The collection and storage of such data is essential for the functionality of the site. In addition, we use the data to optimize our website and ensure the security of our information technology systems. For this reason, the data are stored for a maximum of one to thirty days as a technical precaution.
We also use this data for marketing, market research and service organization purposes, so that they meet demand through the creation and analysis of username profiles. However, this only happens if you have not exercised your right to refuse or withdraw your consent to the use of your data in this way (see notes on your right of objection in the "Your Rights" section). This edit includes the "Remember me" feature, which you can also turn off from your browser.
Cookies, web analytics services and social media
On our website we use cookies, web analysis services and social media plugins.
Provide information about our products and services, special offers and other messages, such as newsletters
We use your data to send the information you request about our products, services and other special offers to the email address you provide to us. This will only be done with your prior consent or if permitted by law. Consent to the above benefit is governed by Article 6 (1) (a) and Article 7 of the GIP.
1. Sign up for newsletters, promotions and surveys on our site
You can subscribe to newsletters, promotions and surveys at no charge to our site. When you sign up for newsletters, promotions and surveys, the data on the data entry form will be sent to us, ie at least your email address or your mobile phone number.
The registration is done using a "dual consent" procedure, through which you will receive an e-mail during the registration, which will ask you to confirm your registration. This confirmation is necessary in order to prevent anyone from registering e-mail addresses that do not belong to him. Your consent will be obtained for the processing of data during the registration process and this Privacy Policy refers to it.
2. Providing information on the sale of products and services
If you purchase products or services from our site, we may send you information about other similar products and services to the email address you provide even without your consent.
We want you to enjoy reading the emails we send you, which is why we try to include only the information that you may find interesting. Therefore, we calculate and save the percentages of openings and clicks that you make in your user profile. This information includes information about if and when you open our emails, what content you click on and when, and if and why the emails we send you may not be received by you. In addition, we use this data for statistical purposes.
Of course, you can also unsubscribe to stop receiving such emails, ie to withdraw your consent for the future. For this action a corresponding unsubscribe link is provided in each email and newsletter. You will then be asked to confirm the cancellation of your registration on our provider's website. You can also contact us to revoke your consent at any time via email: argyropireas@gmail.com.
It is not possible to unsubscribe from certain information messages that are necessary for the execution of contracts and the operation of our website, including service-related emails (eg registration confirmations, customer service information) or information related to purchases (eg order confirmations, contract documents, payment processing). You will receive these notifications in the contact details you provide.
Processing of personal data during the communication, registration and submission of visitor orders
1. Communication
When you contact us by phone, email or contact form, the information you provide will be stored by us under Article 6 (1) (a) of the GCC in order to answer your questions. The communication will be recorded in order to be able to prove the communication according to the legal requirements. Your consent to the processing of data will be obtained upon completion of the contact form and this Privacy Policy refers to it. The data collected in connection with the above will be deleted by us after this discussion is completed and after this issue is finally resolved.
2. Registration
On our site we give you the opportunity to register by providing personal data. This data is entered into a data entry form, sent to and stored by us. Registration is for the performance of a contract or the performance of activities at the pre-contractual stage and is therefore based on Article 6 (1) (b) of the GIP.
For the conclusion and execution of the contracts, we request contact details depending on the specific case, such as name, delivery address, invoicing address, e-mail address and information about the payment method you choose. We also use your data to retain our customer data, where only relevant data is stored. To avoid typographical errors and to ensure that the products you order are actually delivered to you, we check that your address is complete and correct when you enter it.
3. Visitor orders
You have the opportunity to place orders as a guest. If you choose this way of ordering, you do not need to register before placing your order. Please note that you will need to re-enter your data when submitting any future orders.
We collect, process and use the data you provide to us for visitor orders for the purpose of performing the contract in accordance with Article 6 (1) (b) of the GBER. We store the information you provide to us for the duration of the processing and execution of your order. Then your data is deleted. The data that we are obliged to store in accordance with legal obligations, statutes or contractual requirements regarding data retention, will be limited instead of deleted, so as to prevent their use for other purposes.
4. Miscellaneous
Pursuant to Article 6 (1) (c) and (f) of the GCC, we use and store your personal data and technical information as necessary to prevent or investigate misuse or other unlawful conduct within our website (e.g. x. in order to maintain data security in case of attacks on our information technology systems). In addition, we may take such action on the basis of orders from public authorities or courts, to the extent that we are required to do so by law, and also in order to safeguard our rights and interests and to be able to defend ourselves.
Transfer of personal data to third parties
When transmitting your personal data, we ensure that the level of security is always as high as possible, and for this reason your data is only transmitted to service providers and partner companies that are carefully selected in advance and are bound by contractual obligations. We also transmit your data only to entities located within the European Economic Area and are therefore subject to strict EU data protection legislation or are bound by a corresponding security standard. Data transfer to third countries does not take place or is not currently foreseen.
1. Transfer to associates in accordance with Article 6 (1) (b) of the GIP
Regarding the services and products we offer on our website, we work with various companies for certain product groups. In case you order products or services of these partners, we will transmit the personal data you provide during your registration and, in case of other purchases, the additional personal data specified in the "My Account" section for the conclusion and execution of the contracts (in particular your email address, your delivery and billing address). Your counterparty will be identified on the respective product pages, in the Business Terms and Conditions and in the Legal Note. Please note that your counterparty is responsible for the security measures of the data it receives and that additional or different counterparty Privacy Policies may apply to these product pages.
2. Transfer to partner service providers in accordance with Article 6 (1) (b) and (f) of the GBER
For the operation and optimization of our website and for the execution of the contracts, we employ various service companies that work on our behalf, in order to provide central information technology services, to host our website, to process payments and to send products , install equipment, or deliver newsletters. We transmit the information necessary for the respective purposes to these service partners (eg name, address).
Some of these companies operate on our behalf for the processing and execution of orders and, therefore, are allowed to use the data provided solely in accordance with our instructions. In this case, we are legally responsible for ensuring that these companies, to whom we outsource the services, take appropriate data protection measures. For this reason, we agree on specific data protection measures with these companies and we monitor these measures on a regular basis.
In case the goods to be shipped are bulky or heavy, your order will be shipped via a simple shipping company. This service provider will receive information from us, such as the email address or telephone number you provide with your order.
Contrary to the requirements for external processing, we transmit data to third parties for the execution of the contract, who are now themselves responsible for the use of such data, in the following cases:
Regarding the shipment of goods, the data is transmitted to logistics companies or to the postal service provider specified in the order.
Regarding the payment of the ordered goods, the data are transmitted to the executor of the payment or to a financial bank specified in the order. If a credit card is used as a method of payment, the transaction-based security check will be performed with the help of the payment processor in order to prevent credit card fraud.
As for payment, we do not collect or store information about your payment, such as credit card numbers or account information. This information is sent exclusively and directly to the person processing the payment.
Transfer to other third parties in accordance with Article 6 (1) (c) and (f) of the GIP
Finally, we may transmit your data to third parties or government agencies under applicable data protection law if we are legally obliged to do so (eg by order of a public authority or court) or if we have the right to do so (e.g. .x. because it is necessary for the investigation of criminal activity or for the claim and exercise of our rights and interests).
Of course, you have rights regarding the collection of your data, about which we are happy to inform you later. If you wish to exercise any of the following rights free of charge, all you have to do is send us an email at argyropireas@gmail.com or call 210 4178439.
For your safety, we reserve the right to receive further information necessary to verify your identity when responding to an existing request. In the event that identification is not possible, we also reserve the right to refuse to respond to your request.
1. Right to information
You have the right to request information from us about your personal data stored with us.
2. Right of correction
You have the right to request the immediate correction and / or completion of your personal data stored with us.
3. Right to restrict processing
You have the right to request a restriction on the processing of your personal data in case you dispute the accuracy of your data stored with us, in case the processing is illegal and in case the data is no longer necessary for us, but you do not want the delete the data and claim the data for the establishment, exercise or support of legal rights, or in case you have notified your objection to the processing.
4. Right of deletion
You have the right to request the deletion of your personal data stored by us, unless their retention is necessary for freedom of expression, freedom of information, compliance with a legal obligation, for reasons of public interest, for the establishment of legal claims or defense against them or for the exercise of legal rights.
5. Right to information
If you have exercised your right to correct, delete or limit the processing, we will notify all recipients of your personal data that such data has been corrected, deleted or is now subject to processing restrictions, unless otherwise stated. it is possible to do so or this update requires a disproportionate effort.
6. Right to data portability
You have the right to receive a copy of the data you have provided to us, which will be sent to you or to a third party, in a structured, commonly used and machine-readable format. If you request that the data be sent immediately to another data controller, this will only be done if it is technically possible.
7. Right of objection
In the event that your personal data is processed on the basis of a legitimate interest in accordance with Article 6 (1) (f) of the GBER, you have the right to object to the processing at any time in accordance with Article 21 of the GBER.
8. Right to withdraw consent
You have the right to revoke your consent to the collection of data at any time, which revocation will be valid for the future. The data collected until the revocation takes legal effect are not affected by it. We hope you understand that processing your revocation may take some time for technical reasons and that you may continue to receive messages from us in the meantime.
9. Right to lodge a complaint with a regulatory authority
If the processing of your personal data violates your data protection laws or if your data protection rights have been violated in any other way, you can file a complaint with the IFRS Regulatory Authority.
The fastest, easiest, and most convenient way to exercise your right to correct and delete is to log in to your client account and edit or delete the data stored in the account directly. Please note that once the data is deleted, you will no longer have access to our affiliate services through our website. You may also not be able to download the services again. For this reason, please back up your data before exercising your right to delete. The data that we are obliged to store in accordance with legal obligations, statutes or contractual requirements regarding data retention will be limited instead of deleted, in order to prevent their use for other purposes.
Data protection regarding application documents and procedures
We collect and process personal data concerning applicants for the purpose of completing application procedures.
Modifications to the Privacy Policy
In order to ensure that our Privacy Policy is always in accordance with applicable legal requirements, we reserve the right to make changes at any time. The same applies to cases where the Privacy Policy needs to be modified in order to adapt to new or modified products or services.